About Us
We’re all about making family life a little easier and a lot more joyful. From expert sleep support to dependable childcare, we’re here to help you rest, recharge, and enjoy the moments that matter most.
About Jacael Wallace, MA, CFLE, CD-PIC
Certified Pediatric Sleep Consultant,
Postpartum Doula & Parent Coach
Jacael Wallace is a dedicated family life educator with over a decade of experience supporting children and families. Through her work as a postpartum doula, pediatric sleep consultant, parent coach, and educator, she brings a warm, practical approach that helps parents feel more confident, supported, and prepared in their day-to-day lives.
Her passion for working with families led her to earn a Master of Arts in Family Science from Concordia University, St. Paul, building on her Bachelor of Science in Family and Consumer Sciences from Bridgewater College. Her work is rooted in strength-based, preventative education, equipping families with tools that create meaningful and lasting change.
With over 12 years of hands-on experience, Jacael’s expertise is supported by a range of professional credentials. She is a Pro-Doula Certified Postpartum Doula, Certified Parent Coach, Certified Family Life Educator, and Certified Pediatric Sleep Consultant. She also serves as a professor of Adolescent Development, continuing to educate and empower future professionals in the field.
Her work is grounded in research-based practices and a commitment to supporting the whole family with care, confidence, and intention.
Our Values
Our values guide how we support families, show up with care, and create meaningful, lasting impact.
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We believe in helping you feel confident in your parenting. With the right support and tools, you can trust yourself and your decisions.
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We meet every family with understanding, kindness, and without judgment, honoring your unique journey and needs.
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We focus on what’s working, your strengths and help you build from there, creating routines and strategies that feel realistic and sustainable.
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Our approach is grounded in proven practices and real-life experience, so you can feel supported with methods that truly work.
How We Support Your Family
Every family is different. Choose the level of support that fits your needs.
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Personalized, one-on-one support tailored to your family’s unique needs and goals.
Includes:
Pediatric Sleep Consulting
Customized sleep plans, routine support, and step-by-step guidance to improve your baby’s sleep.
Parent Coaching
Support with behavior, routines, transitions, and everyday parenting challenges.
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Hands-on, in-home care and guidance to support your family in real time.
Includes:
Postpartum Doula Support
Support with newborn care, recovery, feeding, and adjusting to life with your baby.
In-Home Sleep Training
Overnight or evening support to implement your sleep plan with guidance and reassurance.
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Ongoing, practical workshops designed to support you through every stage of parenting with tools you can use right away.
What You’ll Gain:
Guidance on sleep, routines, and behavior
Support through different developmental stages
Practical strategies you can apply immediately
A space to learn, ask questions, and feel supported
Topics May Include:
Infant Sleep
Newborn Care
Toddler Behavior & Boundaries
Parenting Through Transitions
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Professional development courses designed for anyone working directly with children, including childcare providers, nannies, doulas, and caregivers.
These classes focus on real-world application, helping you build confidence, strengthen your skills, and better support the children and families you serve.
Why Families Choose Us
Families choose Family Tree Support Services for our calm presence, expert care, and unwavering support during the fourth trimester. We blend evidence-based practice with warmth, professionalism, and flexibility—so you feel seen, supported, and empowered.
Stories From Families Who Trusted Us!
"Having Jacael in our home during those early weeks was the greatest gift. She brought such peace into our space, helping with feedings, showing us how to soothe our baby, and reminding me to rest when I needed it most. She cared for our family with so much tenderness and confidence. We truly felt held and supported every step of the way.”
— Kelsey M., Postpartum Doula Client
"Jacael’s workshop was incredibly engaging, practical, and full of ‘aha’ moments. She made complex topics feel simple and gave us strategies we could use right away. I loved the group discussions and how she created such a welcoming space. I left feeling empowered and excited to put everything into practice."
— Tim L., Parent Workshop Participant
"We reached out to Jacael after months of sleepless nights, and I wish we had done it sooner. She created a plan that was clear, gentle, and tailored to our daughter’s needs. Within days, we saw a huge improvement. By the end of the program, our daughter was sleeping through the night, and so were we. Jacael is the real deal."
— Kim D., Sleep Consultant Client